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AFCA

Transforming AFCA’s corporate storytelling

The Australian Financial Complaints Authority (AFCA) plays a crucial role in providing fair and independent dispute resolution for consumers and small businesses. As they continue to evolve, so too must the way they communicate their vision. Thirst Creative partnered with AFCA to refine and elevate two key publications—their Strategic Plan and Corporate Plan—ensuring a cohesive, accessible, and forward-thinking design that reflects AFCA’s commitment to transparency and trust.

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The structured layouts, thoughtful typography, and strategic use of colour—along with engaging infographics and imagery—culminated in easy-to-digest visuals.
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