At Thirst Creative, protecting your information is important to us.
Accordingly we have developed this policy to help you understand how we collect, use, communicate and make use of the information you provide to us.
Thirst Creative is a registered company operating in Victoria, Australia (ACN 12 095 004 892).
Our registered office is located at Level 1, 196 Faraday Street, Carlton, VIC Australia 3053.
By providing us with your email and phone address, you give us permission to correspond with you via phone, or email, including responding to enquiries, sending quotes and follow up communications including our email newsletter containing news, blog articles and updates from Thirst Creative.
If you are receiving our email newsletters and would like to unsubscribe, you may do so at any time by using the link included at the bottom of every email newsletter, or contact us at firstname.lastname@example.org.
Thirst Creative may collect personal or navigational information from you for a number of circumstances, including through your use of this website; when you submit an enquiry through this website; when you sign up to Thirst Creative’s mailing list, when you make a phone enquiry to our studio, when you subscribe to our blog, when you download a resource and when you attend an event hosted by us. When you submit information, you are transferring such information to Thirst Creative and you hereby consent to such a transfer.
We may also receive information about you from other sources, including publicly available databases or third parties from whom we have purchased data. We may combine this data with information we already have about you. This helps us to analyse, update and expand our records, identify prospective customers and provide products and services that may be of particular interest to you. If your information is passed on to us by others, we will only use that information for the specific reason for which it was originally provided.
The information we collect may include personal details such as your name, postal address, email address, telephone number, company name and position title, and navigational details such as your IP address, geographical location, browser type, operating system, type of device used, referral source, length of visit, frequency of visits and pages viewed.
Under no circumstance will Thirst Creative ever process sensitive data including race or ethnic origin, political opinions, religious or philosophical beliefs, trade union memberships, genetic or biometric data, health or mortality and sexual orientation.
Use of information
Thirst Creative may use personal information to provide you with the services you’ve requested and to send information to you including news, publications, details about events and seminars, documents and reports.
We may also use personal information for auditing, research and analysis to help us continually improve our website and service offerings. Non-identifying information, derived from the actions of our website visitors, may be provided to third parties in order to demonstrate the value we deliver. At present, Thirst Creative does not use personal information to make automated decisions.
We will not pass on your personal data to third parties outside of the following organisations and software providers, without first obtaining your consent:
- Campaign Monitor
- Google apps for work
- Google analytics
- Google developer tools
Links to other websites
With your consent we may post your testimonial, along with your name and company on our website or on our social channels if you have supplied this to us. If you wish to update or delete your testimonial, you can contact us at email@example.com.
Tracking technologies used
When accessing our website, Thirst Creative will learn certain information about you during your visit. Similar to other commercial websites, our website uses a standard technology called cookies and web server logs to collect information about how our website is used.
Before you get too excited, let me tell you that we’re not talking about the kind of cookies you eat here (unfortunately). Instead, we’re referring to the small text files that contain information which allows us to recognise your device when you visit our site. These text files are downloaded to your device whenever you visit a website if you have agreed to the site using cookies. Cookies are then sent back to the website on each subsequent visit or to another website that recognises that cookie.
Cookies can be useful for organisation’s like us as they allow a website to recognise a user’s device and provide information which can be used to make a website work more efficiently, allow more seamless navigation between pages, remember user preferences and consequently improve user experience.
Please note that cookies do not contain confidential information such as your home address or telephone number. Furthermore, we do not exchange cookies with any third party websites. Any other websites that we link to on our pages may also use their own cookies, over which we have no control. Unless you adjust your browser settings to disable cookies, our system will continue to issue cookies and download them onto your device when you log on to our website. If you choose to turn cookies off, you may still access our website, but your ability to use some features or access some areas of our site may be limited.
Information gathered through cookies and web server logs may include the date and time of visits, pages viewed, time spent on our website and the websites viewed just before and after our website using your IP address. In addition to this, our analytics provider uses technologies such as cookies, beacons, tags, pixels and scripts to analyse trends, track users’ movements around our website and to gather demographic information about our user base.
We do not currently offer publicly accessible message boards or community forums on our website. However, please note that our social channels are available for public viewing and are governed by separate entities (Facebook, Instagram, LinkedIn and Twitter). Please keep in mind that information you disclose via these channels may be collected and used by others which is outside of our control.
As is the case with most websites, we gather some information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating systems, date/time stamp and clickstream data.
We use this non-identifying information to analyse trends, monitor our site, track users’ movements around the site and to collect demographic information about our user base.
Compliance with Children’s Online Privacy Protection Act
As a business, Thirst Creative does not target its offering toward and does not knowingly collect any personal information or data from users under 13 years of age.
Changes to this policy
You have the right to request a copy of the personal information about you which we hold or request to be removed from our marketing communication list. Please contact firstname.lastname@example.org if you would like to discuss how we are using your personal details.
You may also choose to unsubscribe from our marketing communications at any time by clicking the unsubscribe link located at the bottom of our emails or by sending us an email at email@example.com.
How to contact us
At Thirst Creative, we are committed to conducting our business in accordance with the principles outlined above to ensure the confidentiality of your personal information and that it is adequately protected.