We’re on the hunt for new talent to join our growing Client Services team. A natural people-person and meticulous planner you’ll be a clear and efficient communicator and exceptional at managing budgets, timelines, resourcing schedules and expectations. Talk to us about your experience working in a fast-paced agency environment across brand, print design and digital.
You’ll be accountable for the project management of clients, supporting the Client Services team and working with our strategists, content specialists, designers and developers to deliver great work for our clients. Relationships based on trust and our ability to deliver are key reasons we are growing and we are looking for the next champion to help keep us on track.
About us:
We are an independent marketing and creative agency renowned for our culture.
We work across brand, design, marketing and digital and offer a variety in our scope of work and clients. From FMCG, Tech, Government, Health to Retail clients, we can do it all, and it’s important to note - we do it well!
The only thing more awesome than our office in the heart of Carlton is the team. Not only are we passionate, respectful and thrive on helping each other grow, we know how vital work/life balance is (probably on par with sending memes).
We offer flexible hours and work from home options to ensure that we fit into your life, as much as you fit into ours.
After all, if you’re happy, then we’re happy.
About the role:
Key responsibilities
Account Management and Project Management
Support the Client Services team in delivering client projects on time and on budget
Plan and manage project team resources with the Studio Manager
Budget estimations, tracking, invoicing
Receive and translate client briefs for resources
Collaborate with other members of the marketing, digital and creative teams on ideas and campaign concepts
ROI reporting and analysis
Embrace our “level up learning” culture with innovation and attitude towards continuous improvement
Key selection criteria
Minimum of 2+ years in an AE or AM role
Proven experience in supporting Account Management functions
Experience working with B2B and B2C clients across a range of industries
Confident and articulate presenter
Excellent attention to detail
Strong financial acumen
Outstanding time management and priority-setting skills
Familiar with agency work processes and systems
Excellent verbal and written communication skills (English)
Experience with project management tools (Streamtime, Trello, Google Suite)
Strong knowledge of print management, brand, social media, content and below the line campaign management
To seal the deal:
The opportunity to work with a range of clients on some awesome projects
A collaborative and skilled team environment
Great atmosphere and inclusive, fun work culture
Be a key part of an exciting, growing business
Mentorship with key members of our team
Professional Development Budget
Office / Home work balance
We believe in our people first. We’re good honest hard working folk who value commitment to our team and our projects. We have a clear and strong set of values that we are very proud of and attract like-minded values aligned people;
Amplifying Potential (we are positive innovators)
Synchronicity (we got your back)
A Culture of Care (we support each other so we can win together)
Think Excellence (qc is important to us)
Level Up (we support you in courses with $ and hours)
Apply for this role online by attaching your resume and cover letter addressed to Emily Dupuche via apply now button. Applicants must be based in Melbourne, must have working rights and meet the skills and experience outlined above.
No recruiters please. Only successful applicants will be contacted.
